International Business Machines Corporation

Ronan Redican

John Kennedy

Paula Prendergast

Carol Sue Zimmet

Ronan R Hoyne

Declan Joyce

A method and system for improving an automated online message linking system is provided. The method includes automatically selecting keywords in an online transcript generated via a messaging software application. The keywords are analyzed with respect to technical skill based software tags stored within a database repository. Contribution attributes associated with user communications are determined and associated software code is generated and executed. Users are ranked within a multidimensional array of a memory device thereby modifying a functionality of the specialized memory device. The multidimensional array is scanned with respect to the technical skill based software tags and matrix based weightings are generated. A group of users is automatically selected and hardware devices are automatically connected to the messaging hardware device.

Automated device communication linking

A method for identifying knowledgeable and available contacts in a given instant messaging system for possible communication purposes. The method includes a computer receiving a keyword and searching for the keyword in correspondence files of users of the instant messaging system. Based on the results of the search, the computer identifies users that have used the keyword in their correspondence. The computer determines the availability of each of the identified users and ranks the identified users based on predefined criteria, which includes at least the determined availability.

Determining relevant contacts based on expertise and availability

Prior to, or during, a first electronic conference session, a user input is received indicating a request to record content of a first electronic conference session. Responsive to the user request, content of the first electronic conference session can be recorded. The recorded content of the first electronic conference session can be associated with at least one calendar entry in the electronic calendar.

Associating electronic conference session content with an electronic calendar

Automatic conversion of an email thread (or another form of electronic communication, such as IM chat content) into a collaborative workspace can begin with the detection of the addition of a reply message to an existing email thread by an email conversion handler. The existing email thread can include a main message and one or more reply messages. Satisfaction of user-defined or administrator-defined conversion criteria can then be assessed for the existing email thread. When the conversion criteria are satisfied, the existing email thread can be automatically converted into an artifact of a collaborative workspace contained within a collaborative environment. The collaborative workspace can be specific to the existing email thread. The designated participants of the existing email thread can be members of both the email and collaboration systems, and can be provided access to the collaborative workspace.

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Ronan Redican