Ntt Docomo, Inc.

Ronald Sujithan

Hongfeng Yin

Yoshikazu Akinaga

Pero Subasic

Hyung Sik Shin

Sayandev Mukherjee

Yang Sun

A system and method is provided to analyze a database of concepts organized into categories, wherein each concept is an online textual document, to determine a numerical relationship between the concepts and to determine a hierarchy for the categories.

Generating resources for support of online services

A system and method is provided that processes a training database of human-generated requests in each of a plurality of task categories with a machine learning algorithm to develop a task classifier model that may be applied to subsequent user requests to determine the most likely one of the task categories for the subsequent user request.

Automatic task classification based upon machine learning

Growing community of inventors

Palo Alto, CA, United States of America

Ronald Sujithan