Pitney Bowes Inc.

Ronald S Miller

Kenneth Karbowski

Angela M Njo

Glen A Boucher

Richard J Krouch

The present invention discloses a package tracking system and method in which a sender and a recipient of a package are provided e-mail messages including information from a sender or carrier web page and the package location status. The present invention uses a network-based service for transferring tracking information from a package carrier and the sender to the requesting party. A package tracking request, including a tracking number and an e-mail address is submitted to a data center. This tracking request is stored in a set of queues, separated by a specific carrier identification number into tracking segment requests, and then sent to the tracking website of the selected carrier in accordance with the capabilities of each carrier's website. The carrier package tracking results from the website and the information from the sender or carrier website are gathered and stored at the database. An e-mail message is sent to the intended recipient including the status and any information gathered from the sender's website.

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Milford, CT, United States of America

Ronald S Miller