Servicenow, Inc.

Romit Banerjee

Brandon Thomas Trudel

Chinna Babu Polinati

Madhavi Puvvada

Vivian Tero

Nikhil Lakshman

Srilakshmi Choudary Vattikuti

A system has a processor and a memory accessible by the processor and storing instructions, that when executed by the processor, cause the processor to generate a graphical user interface (GUI) for display on a display device. The GUI may include a job management dashboard that has multiple graphical icons that are representative of respective jobs associated with a client instance. The processor may receive one or more user inputs indicative of a selection of a particular graphical icon in the job management dashboard and transmit an update to GUI to the display device. The updated GUI may include a job overview window associated with a particular job, and the job overview window may display a graph of multiple run times associated with the particular job over a period of time.

Automated task management techniques

A system may include a database containing representations of configuration items associated with a managed network that is managed by a remote network management platform. The system may also contain a server device that may be configured to determine a set of duplicate representations of a particular configuration item of the configuration items. The configuration items may relate to computing devices and software applications disposed within the managed network. The server device may be further configured to generate a master representation from the set of duplicate configuration items. The server device may replace, in the database, the set of duplicate representations with the master representation.

De-duplication of configuration items related to a managed network

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Kirkland, WA, United States of America

Romit Banerjee