Deutschetelekom Ag

Roman Englert

Fred Runge

Martin Eckert

Wiebke Johannsen

Markus Van Ballegooy

Joachim Stegmann

Detlef Hardt

Klaus-Dieter Liedtke

Klaus Milczewsky

Frank Oberle

Felix Burkhardt

Bernhard Kaspar

Thomas Kremer

A method and system for adapting automated interactions that allows the interactive behavior of an automated system, or the nature of the interaction elements implemented thereon, to be adapted to properties and/or behaviors of users of such systems in order to enhance operating convenience. Interaction adaptation is performed with reference to user groups to which the users are allocated.

Method and system for adapting interactions

A method for providing multilingual speech output in an automated spoken dialog system includes setting up a connection between a telecommunications terminal device and the spoken dialog system. In response to a connection setup, a multilingual speech output is provided that includes an output of a first speech sequence in a first language and at least one second speech sequence in at least one second language different from the first language. The first speech sequence and the at least one second speech sequence are output, at least in part, simultaneously.

Method, spoken dialog system, and telecommunications terminal device for multilingual speech output

A method and device are provided for classifying at least two languages in an automatic dialogue system, which processes digitized speech input. At least one speech recognition method and at least one language identification method are used on the digitized speech input in order, by logical evaluation of the results of the method, to identify the language of the speech input.

Dialogue system with logical evaluation for language identification in speech recognition

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Swisttal, Germany

Roman Englert