Hrb Innovations, Inc.

Roman Breslav

Jason Houseworth

Daniel D Martin

Vinayak Kamat

Travis Giggy

Method and media for an interface for a context-aware conversational assistant. A hybrid system is disclosed that can take advantage of both a human agent's facility at interacting with the user and an automated system's speed and accuracy at information retrieval to quickly and accurately provide the user with the needed information. In response to a user query, the conversational assistant determines one or more responses that may be relevant and presents them in the chat window to the agent. If the conversational assistant correctly interpreted the question, the agent can quickly respond to the query using the pregenerated response. Otherwise, the agent can edit a pregenerated response or compose a new response from scratch.

Context-aware conversational assistant

System and media for determining whether to conduct a transaction with a consumer claiming an identity. Identity points for the identity are stored in a first blockchain. Past transactions conducted by the party are stored in a second blockchain. Permission to read and/or write to the various blockchains are stored in a third blockchain. When the consumer desires to conduct a transaction, they can append a permission for the counterparty to access the identity and/or transaction chains to their permission chain. The counterparty can then make an informed decision as to whether to conduct the transaction with the consumer based on the information stored in the various blockchains.

Blockchain transactional identity verification

Method, system and media for a hybrid chat bot system that enables a user interface that can interact via simple text messages or rich chat bubbles with smart analytical data and provide a rich and efficient way for the user to respond. The hybrid chat bot system may also include a configurable scripting language for guiding the flow of the interview based on the information to be gathered, the user history with the system and the user's preferred method of interaction. The hybrid chat system may also include a way for a subject matter expert to seamlessly enter and exit the chat in the event of user difficulty to provide additional explanation or guidance, while retaining access to the rich chat bubbles with the associated variety of user interaction patterns.

Hybrid conversational chat bot system

Media, method and system for creating software capable of performing the steps necessary to prepare a complex form, and more particularly to the use of annotations to specify dependency information for the fields of the form. Embodiments of the invention break down the logic of complex forms into the much simpler logic of individual form fields, greatly simplifying the implementation of the overall logic by allowing individual fields to be worked on independently, with clear delineation of structure and function between them. Embodiments of the invention further allow a user to specify the immediate precursors for a field, and then automatically determine a global calculation order for all fields that ensures that all of the precursor fields for each field being calculated have been previously calculated before that field is calculated.

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Newton, MA, United States of America

Roman Breslav