Amazon Technologies, Inc.

Rohit Shrivastava

Unyoung Kim

Michael Richard Crane

Calvin Phuong Nguyen

David T Chiu

Jing Zhu

Priti Marappan

Kristine Anne Hanson

Tian Yu

Margaret Ren

Jenish Shah

Features are disclosed for accurately authenticating a delivery agent for unattended delivery of an item. The systems and methods described confirm the location of the delivery agent and proximity to the delivery location using short range wireless communications between a monitoring device at the delivery location and a communication device associated with the delivery agent. Access may also be conditioned on user specified 'do not disturb' rules indicating when remote access is authorized. The authentication may be dynamically assessed such as based on a type of item being delivered.

Remote access authentication and authorization

Features are disclosed for controlling monitoring devices during unattended delivery of an item. The systems and methods described ensure the monitoring devices are monitoring a delivery location at a specified level before granting unattended access to the delivery location. Access may also be conditioned on user specified 'do not disturb' rules indicating when remote access is authorized.

Remote access monitoring

A first user associated with a structure (e.g., a home, a building, etc.) may authorize a second user to access the structure when the first user is not present. The second user may request to access the structure via a text message that includes an access code that was previously provided. The second user may be verified/authenticated based on the telephone number in which the text message was received, the access code, and/or an access schedule that indicates when the second user is authorized to access the structure. The second user may send a second text message indicating a desire to lock/unlock a structure entrance (e.g., a door) to the structure that contains a smart lock. Upon receiving the second text message, a service provider sends an instruction to the smart lock, causing the structure entrance to become locked/unlocked, and allowing the second user to access or secure the structure.

Web-based structure access

Text-based structure access

A first user associated with a structure (e.g., a home, a building, etc.) may authorize a second user to access the structure when the first user is not present. The second user may request to access the structure via a website associated with a URL that was previously provided. The second user may be verified/authenticated based on an access code input via the web site, a proximity of a device to the structure, and/or times in which the second user is authorized to access the structure. The second user may indicate, via the website, a desire to lock/unlock a structure entrance (e.g., a door) to the structure that contains a smart lock. Upon receiving a selection to lock/unlock the structure entrance, a service provider sends an instruction to the smart lock, causing the structure entrance to become locked/unlocked, and allowing the second user to access or secure the structure.

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Saratoga, CA, United States of America

Rohit Shrivastava