Walmart Apollo, LLC

Cisco Technology, Inc.

Web Ex Communications, Inc.

Rohit Deep

Zuzar Fakhruddin Nafar

Abilash Amarthaluri

Zheng Yuan

Ashish Kumar Gupta

David Robert Knight

Venkatesh Kandaswamy

Behzad Ahmadi

Omer Ovenc

Anthony Soohoo

Karthik Deivasigamani

Vijay Raghavendra

Sreyash D Kenkre

Charles Myslinsky

Harman Kochar

Arvind Senthil Kumaran

Suleman Ashfaq

David Jack Ovadia

Chandni Jain

Omar Saeed Siddiqui

Ganesh Krishnan

Phanindra Vuppalapati

Siddarth Vasant Gaonkar

Raghavendra Sarangapurkar

Michael Jayson C De Leon

Diego Alvaro Goyret

Jeffrey A Smith

Jonathan Tan

Scott Fish

Nathan Gentner

A system can include one or more processors and non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform a method for determining one or more substitutes for a product requested in an inquiry from a user. The method comprises one or more of the steps including receiving an inquiry from a user, which comprises a requested product; extracting one or more attributes of the requested product based on the inquiry; determining a context of the inquiry; and determining one or more substitutes for the requested product from an inventory database based on a distance between the requested product and each substitute of the one or more substitutes, as projected in a product graph relating to a domain of the requested product and the context of the inquiry. In many embodiments, the product graph relating to the domain is generated by a machine learning module configured to dynamically learn information about the domain from various sources, including one or more expert opinions, the inventory database, and/or public records; and dynamically build the product graph according to the information about the domain. An exemplary machine learning module can be configured to dynamically build the product graph by: creating one or more product categories in the domain; extracting one or more entity nodes from the one or more product categories based on the information about the domain; and build one or more connections, including an entity-entity connection between each pair of related entity nodes, a product-entity connection between each product node and each of one or more entity nodes associated with the each product node, and a product-product connection between each pair of related product nodes. Other embodiments are disclosed.

System and method for determining substitutes for a requested product

A system can include one or more processors and non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform a method for determining one or more substitutes for a product requested in an inquiry from a user and the order of the one or more substitutes to be transmitted to the user. The method can comprise: receiving an inquiry from a user, wherein the inquiry comprises an image and a text describing a requested product; extracting one or more visual attributes of the requested product based on the image; extracting one or more textual attributes of the requested product based on the text; determining a first projected requested product, in a product graph relating to a domain of the requested product, based on the one or more visual attributes of the requested product; determining a second projected requested product in the product graph based on the one or more textual attributes of the requested product; and determining one or more substitutes for the requested product. In this embodiment, the one or more substitutes for the requested product can be determined by: determining one or more first candidates, each first candidate of the one or more first candidates existing in both the product graph and an inventory database and comprising a visual distance between the first projected requested product and the each first candidate in the product graph; determining one or more second candidates, each second candidate of the one or more second candidates existing in both the product graph and the inventory database and comprising a textual distance between the second projected requested product and the each second candidate in the product graph, the one or more substitutes comprising the one or more first candidates and the one or more second candidates; determining a score of a candidate substitute of the one or more substitutes based on a visual distance and a textual distance of the candidate substitute of the one or more substitutes; and sorting the one or more substitutes based on the score of the candidate substitute of the one or more substitutes. In this embodiment, after the one or more substitutes are determined and sorted, this method can further comprise: in response to receiving the inquiry from the user, automatically transmitting to the user higher ranked ones of the one or more substitutes. Additionally, in this embodiment, the product graph can be dynamically generated by a machine learning module based on information about the domain of the requested product; and the product graph can comprise: (a) one or more product nodes, the one or more product nodes comprising the one or more substitutes; (b) one or more entity nodes, the one or more entity nodes comprising the one or more visual attributes and the one or more textual attributes of the requested product; (c) one or more entity-entity connections between each pair of related entity nodes of the one or more entity nodes; (d) one or more product-entity connections between a product node of the one or more product nodes and an entity node of the one or more entity nodes, wherein the entity node is related to the product node; and (e) one or more product-product connection between a first product node of the one or more product nodes and a second product node of the one or more product nodes, wherein the first product node and the second product node are determined to be substitutable by or complimentary of each other. Other embodiments are disclosed.

System and method for determining substitutes for a requested product and the order to provide the substitutes

Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of determining an accuracy score for existing product information using a first set of rules that compares the existing product information for the product with product information of other internal or external sources, determining if the accuracy score exceeds a predetermined accuracy threshold, automatically replacing incorrect product information in the existing product information with correct product information from the other sources if the accuracy score does not exceed the predetermined accuracy threshold, coordinating displaying of the existing product information with the correct product information replacing the incorrect product information on a webpage for the product on a website of the online retailer.

Systems and methods for correcting incorrect product information in an electronic data catalog

This application relates generally to systems and methods for identification of facets for associated items in a datastore. In an embodiment, a method performed by a computing device includes: receiving, from a supplier device, a first item dataset characterizing a first item purchasable on a sales platform. The method also includes associating the first item with a facet in accordance with an instruction from an internal merchant device, where the facet is separate from the first item dataset, and where the facet may be selected to differentiate the first item from a second item purchasable on the sales platform. The method also includes retrieving the facet from a datastore in response to an item request from a customer device. The method also includes retrieving the first item dataset from a datastore in response to a selection of the facet from the customer device.

Systems and methods for facet discovery

Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving an external catalog comprising external attributes for each product of a plurality of products, mapping the external attributes from the external catalog to internal attributes for each product of the plurality of products in an internal catalog for an online retailer using an ensemble learning technique comprising a plurality of algorithms, incorporating the external attributes of the external catalog into the internal attributes in the internal catalog as mapped, and coordinating displaying of the external attributes and the internal attributes on a website of the online retailer.

Systems and methods for matching data from an external catalog with data in an internal catalog

Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of determining that content for a product in an electronic catalog for display on a webpage of an online retailer comprises incorrect content or is missing content, coordinating a first display on mobile electronic devices of a plurality of users of a request to provide additional content that (1) replaces the incorrect content for the product in the electronic catalog or (2) provides the missing content for the product in the electronic catalog, receiving the additional content for the product from the mobile electronic devices of the plurality of users, and coordinating a second display of the additional information of the product on the one or more webpages of the online retailer.

Systems and methods for collecting and updating online product content

A computer-implemented method is disclosed. The method involves: providing to a first client computing device a first instance of a first software program that includes a first secret ID value; receiving a first account creation request that includes the first secret ID value; associating the first account creation request with the first client computing device; and approving the first account creation request and creating a first account for the first client computing device if less than a first threshold of previous account creation requests that include the first secret ID value have been previously received, and a presumption that the first client computing device is a spammer does not apply; or denying the first account creation request if either the number of previously received account creation requests that include the first secret ID value is equal to or greater than the first threshold, or the presumption that the first client computing device is a spammer applies.

System and method for user friendly detection of spammers

In one embodiment, a collaboration session is maintained among a plurality of participant devices, at least one participant device operating as a presenter device that shares content during the collaboration session. Content shared during the collaboration session is recorded. A request is detected during the collaboration session from a particular participant device of the plurality of participant devices to view at least a portion of the recorded content. In response to the request during the collaboration from the particular participant device to view the at least a portion of the recorded content, the at least a portion of the recorded content is played back while the collaboration session is still ongoing, wherein the particular participant device remains an active participant in the ongoing collaboration session during playback of the at least a portion of the recorded content. Eventually, playback of the at least a portion of the recorded content is ceased.

Methods and apparatuses for recording and viewing a collaboration session

One embodiment disclosed relates to a method of providing a real-time communications enhanced search service. When a search request from a client application, a search is obtained based on the search request. In addition, information as to relevant real-time communications channels, if any, is determined based on the search request. The results of the search and the information as to the relevant real-time communications channels may be combined and returned to the client application. Upon receiving a request from the client application to initiate opening of a relevant real-time communications channel, the relevant real-time communications channel may be established by communications with a second client application of a third party. Other embodiments are also disclosed.

Real-time communications enhanced search

In one embodiment, the systems and methods attend a collaboration session; detect content shared during the collaboration session; automatically record the content and a time stamp corresponding to the content; and play at least a portion of the content during the collaboration session.

Growing community of inventors

Union City, CA, United States of America

Rohit Deep