Verizon Laboratories Inc.

Verizon Patent and Licensing Inc.

Verizon Services Corporation

Roger Lee Tobin

Gregory Wayne Cermak

Rina Rotshild Schneur

Raghavendran Sivaraman

Donald E Smith

Leslie David Servi

James Howard Drew

Hui Liu

Lawrence W Crom

A system, method and computer program product are provided for assigning prioritized jobs at multiple locations to workers with the objective of maximizing the number of higher priority jobs assigned, with secondary objectives of minimizing worker travel time between locations and of balancing workload across workers. In doing so, the system, method and computer program product consider job data including job location, skills required, time required and additional job constraints, as well as resource data including worker location, worker skills, worker time constraints and additional worker constraints. The system, method and computer program product also consider travel time between various pairs of job locations and worker locations in order to optimize work assignments while minimizing travel time.

Dispatching prioritized jobs at multiple locations to workers

There is assigned at least one first cost for expanding at least one link to a circuit-switched network that is part of a hybrid network comprising the circuit switched network and a packet switched network. All paths in the packet switched network are represented with a virtual link. A cost is assigned to the virtual link. An integer programming problem is solved to determine a number of links to add to the network, the integer programming problem having as inputs a model of the hybrid network and a demand forecast matrix.

Optimal expansion of a telecommunications network

A method of improving sales performance over multiple geographical sales regions includes determining () characteristics of each of the geographical sales regions and determining sales parameters, over which control can be exercised, for each of the sales regions. The method further includes modeling () each of the sales regions based on the determined characteristics and sales parameters to create a model and determining (), using the model, scores for sales parameters and revenue for each of the sales regions that allow direct comparison between each of the sales regions. The method also includes comparing () the scores for each of the sales regions to determine how to adjust the sales parameters to increase revenue for each of the sales regions.

Systems and methods for comparing and improving sales performance over heterogeneous geographical sales regions

A new system of analyzing advertising revenue derivation is provided that is particularly useful for predicting an amount of revenue that can be expected from advertisements placed in a business directory book having a certain geographic coverage. The system comprises estimating a preference factor of advertisers located in a first geographic area of placing advertisements in other geographic areas. This preference factor, along with other demographic data, is used to calculate a choice probability that advertisers will choose to place an advertisement in one business directory book over other competing books. A total amount of expected revenue for each particular geographic area within a metropolitan area is calculated. Finally, the total amount of expected revenue attributable to a particular business directory book is predicted based on the choice probability and the total amount of expected revenue for each geographic area.

Method of estimating expected revenues from business directory books

A method determines a threshold for increasing telephone line capacity in a telecommunications system. The method includes receiving a group of parameters that relate to at least one of a telephone line management policy (), environmental parameters (), and cost parameters () and determining the threshold based on the received parameters.

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Arlington, MA, United States of America

Roger Lee Tobin