Ncr Corporation

Robin Angus

Michael James Neilan

Timothy F Brown

Edgar Rojas

Andrew David Monaghan

Neil Law

Gordon Walker

Gary A Ross

Alan James Finnie

Willy Kaempfer

John McRobert

Jerome Paler Blanco

Epimaco Daniel Garcia

Rene Holkema

A method of method of managing media replenishment at a media terminal, the method comprising: receiving a media event from a media terminal; retrieving a next scheduled media replenishment event for that media terminal; evaluating if the next scheduled media replenishment event is scheduled to occur within an acceptable delay period; and initiating an unscheduled replenishment event only if the next scheduled media replenishment event is scheduled to occur after the acceptable delay period.

Media replenishment management

Embodiments of a system and method for an area based event detection and multi-factorial event characterization are generally described herein. A method may include identifying a cell, the cell including a plurality of endpoint devices, receiving information relevant to the cell, and comparing the received information, using a metric, to historical data corresponding to the cell. The method may include generating a cell alert when comparing the received information to the historical data identifies an outlier, and storing the cell alert and the received information.

Area based event detection and multi-factorial event characterization

A Currency Cassette Replenishment Terminal (CCRT) and its method of use are disclosed. The CCRT includes a currency cassette support for locating a currency cassette in a loading position, a currency note support comprising at least one loading orifice located in said loading position, and a plunger located on a first side of the loading orifice and movable from a retracted position, through the loading orifice, to an extended position within the currency cassette.

Cassette replenishment

A media handler for detecting counterfeit media is described. The media handler comprises: a plurality of discrete sensors distributed along a transport path operable to transport a media item, and a controller operable to receive signals from the plurality of discrete sensors. The controller is also operable to make a decision on validity of the transported media item based on the received signals.

Method of categorising defects in a media item

The present invention provides a method and apparatus for providing transaction information to a user of a Self-Service Terminal (SST). The method comprises aborting a user initiated transaction at an SST subsequent to an error occurring during the transaction; and displaying an optical device-readable code in a display of a user interface of the SST for identifying at least one parameter associated with the aborted transaction.

Transaction dispute resolution

A deposit module is described. The deposit module comprises: a port for receiving a bunch of media items; a bunch characterization device operable to characterize the bunch prior to individual media items being removed from the bunch of media items; and a media separator for removing individual media items from the bunch and for transporting the removed individual media items to a media item validator subsequent to characterization of the bunch of media items.

Media item characterization

A method of managing transfer of cash, or other valuable media, is described. The method comprises: providing, to a first location, details of cash (or other media) to be loaded into a machine-readable cash container; associating the cash details with a unique identifier associated with the cash container; and storing the associated unique identifier and cash details. The method includes, at a subsequent time, receiving, from a second location to which the cash container has been transported, a request including the unique identifier read from the cash container; accessing the stored cash details using the unique identifier; and providing the stored cash details to the second location.

Media management

A currency container, method of managing a currency container and a cash management system are disclosed. The currency container includes a container body such as a rigid cassette or flexible bag for storing currency notes. The container includes at least one near field communication (NFC) tag for indicating information associated with the container such as an ID of the container and/or a value of currency stored in the container.

Apparatus and method for currency tracking

A diagnostic tool comprises a memory device which stores a database of parametric performance data of a collection of transaction terminals possibly owned by different entities. Each time the tool is authorized to connect to a transaction terminal the database is accessed by a processor and a determination is made whether one or more parameter of the transaction terminal lies within a threshold amount of a statistical measure based upon the parametric performance data of the collection of transaction terminals.

Peer to peer diagnostic tool

A media storage unit for a media recycler is described. The media storage unit comprises: a first rotary storage device; a second rotary storage device aligned with the first rotary storage device; and storage tape wound around each of the first and second storage devices and including calibration marks disposed along one side of the storage tape. The media storage unit also comprises a sensor for detecting the calibration marks; an entry/exit port between the first and second rotary storage devices through which media items can be inserted or removed; and a controller operable to rotate the first and/or second storage devices to move the storage tape forwards or backwards while sensing the calibration marks to locate either (i) a media item of the desired type for a dispense transaction, or (ii) a space on the storage tape of the required type for a deposit transaction.

Growing community of inventors

Fife, United Kingdom

Robin Angus