At&t Mobility Ii LLC

At&t Intellectual Property I, L.p.

Robert Wayne Lott

Kurt Donald Huber

Judson Flynn

William Gordon Mansfield

Jefferey Thomas Seymour

Arthur Richard Brisebois

John Potts Davis, Iii

Ravindra Babu Gurajala

Brian Keith Rainer

David R Glass

Glen Zdroik

Liane F Rulifson

Thomas Joseph Pitassi

Gerald V Porter

Daniela Pechova Diefenbach

Robert Bryon Chambers

Ewa Monika Reppling Sack

Rahul Neelakantan

Alfreda Downie

Stephen Leon Favor

Dipak Kumar Sahoo

Victoria Collier

William Adams

A subscriber account associated with a femtocell can be managed and access can be provided thereto. The account service management can be accessed through a broadband network and comprises two operational layers deployed within respective demarcation zones. A first layer includes a web tier that provides landing webpage and a legacy account manager that enables account management for mobility subscribers. A second layer includes an application layer associated with femtocell service, an application layer for legacy accounts, and a middleware component that provides functional connectivity application layers and backend service component. Account management service allows secure login to femtocell account and redirection amongst femtocell and legacy service components, and enables manipulation of access list(s) that regulate access to femto service. A femtocell database retains account profile(s) that include access list(s). Access list(s) and updates thereof can be supplied to macrocell network.

Administration of access lists for femtocell service

A femto cell service framework is utilized for purchase and service of femtocell equipment and customer support thereof. A point of sale (POS) platform enables purchase of femtocell equipment based on a set of eligibility criteria. POS also allows purchase of add-on services. Direct fulfillment and post-sale transactions such as returns and equipment replacement are also provided. An account management service enables femtocell equipment and service self-care or through customer representatives. Configuration of service account and monitoring of account status is provided. Customer care architecture also enables remote troubleshooting of purchased equipment. Remote troubleshooting includes diagnosis and related manipulation of purchased equipment.

Point of sales and customer support for femtocell service and equipment

Systems and methods are presented to collect raw data from a plurality of servers and nodes on a network. A Distributed Enterprise Collection Bus (DECB) architecture is employed at various points on a network. The DECB comprises a collector unit that is protocol agnostic, an orchestration unit, a rule database, a filtering unit, and a distribution unit. Packets of raw data such as Call Detail Records (CDRs) generated by switching centers are received, and distributed to relevant destinations. Relevant destinations include data warehouses, mediation, analytics, etc. The goal is to alleviate collection and filtration duties of the source and destination.

Enterprise collection bus

System(s) and method(s) are provided for a femto cell service framework for purchase of femtocell equipment and service and customer support thereof. A point of sale (POS) platform enables purchase of femtocell equipment based on a set of eligibility criteria. POS also allows purchase of add-on services. Direct fulfillment and post-sale transactions such as returns and equipment replacement are also provided. An account management service enables femtocell equipment and service self-care or through customer representatives. Configuration of service account and monitoring of account status is provided. Customer care architecture also enables remote troubleshooting of purchased equipment. Remote troubleshooting includes diagnosis and related manipulation of purchased equipment.

System(s) and method(s) are provided for a femtocell account management service and access thereto. The account service management can be accessed through a broadband network and comprises two operational layers deployed within respective demarcation zones. A first layer includes a web tier that provides landing webpage and a legacy account manager that enables account management for mobility subscribers. A second layer includes an application layer associated with femtocell service, an application layer for legacy accounts, and a middleware component that provides functional connectivity application layers and backend service component. Account management service allows secure login to femtocell account and redirection amongst femtocell and legacy service components, and enables manipulation of access list(s) that regulate access to femto service. Manipulation of access list(s) includes addition, deletion, and edition of entries, which include unique identifier(s) for mobile devices and related control flags. A femtocell database retains account profile(s) that include access list(s). Access list(s) and updates thereof can be supplied to macrocell network.

A femto cell service framework is employed for registration, activation, and provisioning of femtocell service. An account management service enables femtocell account creation, and registration thereof. Registration includes validation of wireless coverage for a location of operation of a femto AP, and validation of availability enhanced 911 (E911) service. As part of registration provisioning, record(s) are updated to indicate registration status. Connection of femto AP to a network interface triggers activation process; the femto AP delivers an activation request. A femto network validates registration of the connected femto AP and conducts a location tolerance check of a received actual location of the femto AP and a registered location. Upon tolerance validation, a cell identifier and radio frequency channel(s) are assigned to femto AP. When femto AP radiates wireless signal, network activation status indicators are provisioned. Handling of errors that arise during registration or activation is provided.

Femtocell service registration, activation, and provisioning

System(s) and method(s) are provided for a femto cell service framework for registration, activation, and provisioning of femtocell service. An account management service enables femtocell account creation, and registration thereof. Registration includes validation of wireless coverage for a location of operation of a femto AP, and validation of availability enhanced 911 (E911) service. As part of registration provisioning, record(s) are updated to indicate registration status. Connection of femto AP to a network interface triggers activation process; the femto AP delivers an activation request. A femto network validates registration of the connected femto AP and conducts a location tolerance check of a received actual location of the femto AP and a registered location. Upon tolerance validation, a cell identifier and radio frequency channel(s) are assigned to femto AP. When femto AP radiates wireless signal, network activation status indicators are provisioned. Handling of errors that arise during registration or activation is provided.

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Cumming, GA, United States of America

Robert Wayne Lott