Vonage Business Limited

At&t Intellectual Property I, L.p.

Vonage Business Solutions, Inc.

Eyewonder, LLC

Robert W Smith

Randy Layman

Gerald Starling

Keith Meyers

Barry Fleming

Jonathan Alexander

Justin Haygood

Keith Hackworth

Aleksei Tolompoiko

Phillip J Markert, Jr

Ryan A Caskey

Aaron Benoy

A proxy server of an Internet protocol (IP) telephony system determines when a call setup message generated by a first of the IP telephony system's customers is directed to a second of the IP telephony system's customers. When that occurs, the call setup message is forwarded directly to a call cluster operated by the IP telephony system and that services the second customer. As a result, the call is handled internally by the IP telephony system, and there is no need to involve a second telephony system in conducting the requested call. The proxy server may also insert information into the call setup messaging to flag the call as an internal call between two customers of the IP telephony system.

Systems and methods for setting up internet protocol communications

A system and method is provided for two-tiered load balancing on a hosted voice-over Internet protocol (VoIP) private branch exchange (PBX). The system includes a plurality of client devices, at least one device load balancer, and at least one call load balancer. The device load balancer identifies a device group to which each client device belongs; and a cluster of computing resources for processing calls for the device group. The cluster is assigned to the device group based on prescribed conditions. In response to a communications request, call load balancers in communication with the device load balancers dynamically determine if predefined conditions are currently being met within an identified cluster of computing resources. If the predefined conditions are currently being met, then the communications request for a primary client device associated with the request is established via one of a plurality of server nodes within the cluster of computing resources.

Method for providing tiered load balancing for a hosted voice-over internet protocol (VoIP) private branch exchange (PBX)

A system and method are disclosed herein for providing a unidirectional outage bypass for incoming communications via a hosted Voice-over Internet Protocol (VoIP) private branch exchange (PBX) system to a session initiation protocol (SIP) device. An outage monitoring system is in communication with both the unidirectional bypass system and one or more bypass enablers that act at the direction of the unidirectional bypass system. The outage monitoring system detects outages and overloads, as well as, network failures between network components, the VoIP PBX, Client Devices and the public switched telephone network (PSTN). The unidirectional bypass system, in response to detection of an outage, determines error-handling procedures for the unidirectional bypass based on bypass configuration data. The bypass enablers forward incoming communications between the PSTN and a bypass destination following a bypass route in accordance the error-handling procedures, by bypassing components that are currently experiencing failures or overloads.

Method and systems for an incoming unidirectional outage bypass for a voice over internet protocol private branch exchange system

A system and method is disclosed herein for providing a bidirectional outage bypass for a hosted voice-over Internet protocol (VoIP) private branch exchange (PBX) system. An outage monitoring system is in communication with both the bidirectional bypass system and one or more bypass enablers that act at the direction of the bidirectional bypass system. The outage monitoring system detects outages and overloads, as well as, network failures between the VoIP PBX and the public switched telephone network (PSTN). The bidirectional bypass system, in response to detection of an outage, determines error-handling procedures for the bidirectional bypass based on bypass configuration data. The bypass enablers forward outgoing communications between a client device and the PSTN, in accordance the error-handling procedures, by bypassing components that are currently experiencing failures or overloads. The bypass enablers forward incoming communications for the VoIP PBX to an alternative destination in accordance with the error-handling procedures.

Method and systems for bidirectional outage bypass for a voice over internet private branch exchange

A system and method is disclosed herein for providing a unidirectional outage bypass for outgoing communications from a session initiation protocol (SIP) device in a hosted Voice-over Internet Protocol (VoIP) private branch exchange (PBX) system. An outage monitoring system is in communication with both a bypass configuration system and one or more bypass enablers that act at the direction of the bypass configuration system. The outage monitoring system detects outages and overloads, as well as, network failures between network components, the VoIP PBX, Client Devices and the public switched telephone network (PSTN). The bypass configuration system, in response to a detection of an outage, determines error-handling procedures for the unidirectional outage bypass system based on bypass configuration data. The bypass enablers forward outgoing communications between a client device and the PSTN, in accordance the error-handling procedures, by bypassing components that are currently experiencing failures or overloads.

Method and systems for an outgoing unidirectional outage bypass for a voice over internet protocol private branch exchange system

Methods and systems for establishing electronic communications in a hosted VoIP PBX using two tiered load balancing

A method and system for dynamic interaction mapping for online advertizing is disclosed in one embodiment. Metric information relating to interaction with a creative is received from a number of user computer from across the Internet. The metric information is correlated to playback time of the creative and position of interaction with respect to the creative. A graphic overlay or heatmap is formulated according to display options, event triggers, playback time and position of the interaction relative to the creative. The graphic overlay is presented in a way that the graphic overlay changes according to playback time. Display options include creative transparency, graphic overlay transparency, selection from a number of interactions and/or events, selection of one or more panels, choosing clicks and/or rollovers, choice of different colors or shading for different interaction, etc.

Dynamic interaction mapping for online advertizing

A call is processed by examining a nature of address indicator in a signaling message associated with the call and allowing the call to complete in a jurisdiction associated with a national nature of address indicator if the nature of address indicator is international. A call is also processed by examining a nature of address indicator in a signaling message associated with the call. A number of digits associated with a calling party number in the signaling message is determined and the call is allowed to complete if the nature of address indicator is national and the number of digits associated with the calling party number exceeds ten.

Methods, systems, and computer program products for processing a nature of address indicator and/or calling party number to support telecommunication features

A network processes a call that has a calling party number field in a signaling message that is associated therewith. The calling party number field includes a calling party number and command codes that are used to activate a function at a terminating device and/or convey information.

Methods, systems, and computer program products for processing a calling party number to activate a function and/or convey information at a terminating device

Methods for creating a data structure for a dynamic web page that is associated with an account are provided. The methods include providing a setup form for a data structure associated with the account, wherein the data structure includes at least one data format and at least one field. Additionally, the methods can include receiving a data structure name for the data structure, receiving at least one field name related to the at least one field, and receiving at least one data format related to the data in the at least one field.

Growing community of inventors

White, GA, United States of America

Robert W Smith