Journey.ai

Robert Taylor Bartlett

Alexander John Shockley

Michael Joseph Frendo

James M Behmke

Shmuel Shaffer

Brett Shockley

In one embodiment, the techniques herein are directed to coordinating conveying a reason for a call from a user device. For instance, an illustrative method herein may comprise: receiving, at an intermediate service device, a message from a user device, the message informative of a second device to participate in a call with a user of the user device and a reason for the call; and conveying, from the intermediate service device, the user device, the user, and the reason for the call to the second device, wherein the second device initiates the call to the user device and is aware of the user and the reason for the call prior to initiating the call.

Coordinating conveying a reason for a call from a user device

The techniques herein are directed generally to personalized secure communication session management, such as for virtual private networks (VPNs). In one embodiment, a user is authenticated at a client device to verify that the user is present at the client device and authorized to access one or more secured resources, and in response, a secure communication session is established for the client device to access the secured resources. At a later time during the secure communication session, it is determined whether the user is still authenticated at the client device, such that if so, access to the one or more secured resources is maintained on the secure communication session, or else access is restricted to the one or more secured resources (e.g., the session is terminated, or access is otherwise limited).

Growing community of inventors

Wheat Ridge, CO, United States of America

Robert Taylor Bartlett