Microsoft Technology Licensing, LLC

Robert S Harrell

Zheng Chen

Weizhu Chen

Pengcheng He

Mingyu Wang

Jiaye Xie

Liaoyuan Ning

Generally discussed herein are devices, systems, and methods for visualization of user intent in accessing a virtual agent. A method can include receiving sentences from the respective interaction sessions, projecting the sentences to a higher-dimensional space to create respective higher-dimensional vectors, projecting the higher-dimensional vectors to a lower-dimensional space to create respective lower-dimensional vectors, the lower-dimensional space including either two dimensions or three dimensions, plotting the lower-dimensional vectors as respective points on a graph, encoding the respective points consistent with the respective intents determined to be associated with the sentences by an intent classifier to create encoded points, and generating a visual representation of the encoded points.

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Redmond, WA, United States of America

Robert S Harrell