Skykick, Inc.

Robert P Karaban

Todd Schwartz

Evan Richman

John Dennis

Bradley Younge

Christopher Rayner

Richard James Tett

Trent Schwartz

Matthew Steven Hintzke

Darren D Peterson

Peter Joseph Wilkins

Sergii Semenov

Bernard Clark

Alex Zammitt

Philip Pittie

Philip Pittle

In one aspect of the present disclosure, activities of users within an IT service end user are recorded. A given record of a user activity may include an output of a command executed by the user, and execution information, input parameter(s) to the command, output of the command, and/or any other type of execution information. In implementations, intelligence may be built into a proxy module corresponding to the command to track an execution of the command started by the user. The execution of the command is captured and stored in a buffer such that another user within the IT service end user can review the execution of the command. In another aspect, user interfaces are provided to facilitate a user within an IT service end user to review activities in administering IT services by another user within the IT service end user.

Facilitating activity logs within a multi-service system

In one aspect, just-in-time authentication is provided to assist an administrator or staff of an IT service end user to invoke a function call to a service. The just-time-authentication can provide on-the-fly authentication to the service. In another aspect, granular permissions in executing a task or tasks for a service is enabled for a given administrator or staff of an IT service end user. In some embodiments, the granular permission involves assigning permissions to users either directly or indirectly via a mediating abstraction (such as groups, roles, etc.). Still in another aspect, stateful execution of a command/function call to a service is provided. In the stateful execution, the command/function call to the service is associated with a key, which can comprise a session id, a function name, a count of function executions for current session, and hash of input parameters for the command/function call, and/or any other information.

Centralized cloud service management

Systems and methods are provided for automatically configuring an email client during a migration process. An client-side assistant can be deployed to an end-user's computer via a migration platform. After being deployed to a particular client computer, the client-side assistant can be configured to obtain user information to identify the end-user associated with the client computer. After identifying the end-user, destination system information regarding the end-user can be pushed to client computer for inclusion in new configuration information for the email client. Before generating the new configuration information, user credential for logging into the source system can be obtained. The client-side assistant can be configured to cause the destination system to confirm this credential. After generating the new configuration information, the client-side assistant can instruct the client-side assistant to use the new configuration information to at a specific time and date.

Autonomous configuration of email clients during email server migration

Growing community of inventors

Woodinville, WA, United States of America

Robert P Karaban