Xerox Corporation

Robert L Kurtz

Craig A Smith

Thomas B Wall

Ruediger W Knodt

John F Whiting

Mark A Byers

An interactive user support system for a document processing system or an image producing device controls the operation of the machine using an internally stored knowledge base derived from information and rules provided by expels in the field. A plurality of sensors monitor the operation of the machine and a variety of user actions. If the system determines that the user needs help, by comparing the operation of the machine with the information and rules in the knowledge base, the system will interrupt the user and offer or provide assistance. If the user is performing proper steps to correct a problem or perform a specific job, the system will not interrupt the user. Additionally, the user may query the system for assistance or direction. The result is a more efficient document processing system or image producing device for use in any environment and able to be operated by a variety of users having a range of needs and abilities.

Interactive user support system and method using sensors and machine

An apparatus in which an altered copy of an original document is produced. An editing device associated with an electrophotographic printing machine changes the information in the original document and generates a signal indicative of the changes therein. A liquid crystal display overlays the original document. The areas selected for editing are indicated on the liquid crystal display.

Editing copying machine

A cartridge assembly including a processing cartridge removable therefrom for use with and insertion into an electrostatographic reproducing apparatus is provided. The assembly includes a cartridge frame together with at least one electrostatographic processing unit such as a photoreceptor belt which has a portion outwardly exposed relative to the cartridge for performing its processing function when inserted in the copier which is susceptible to deterioration or damage, a removable rigidly conformable protective sheath like member wrapped around the cartridge having around the periphery of one end protecting the insertion end of the cartridge one element of a two element coupling which is engagably mateable with the other element of the two element coupling at the cartridge insertion position of the copier and means to slidably urge the cartridge through the sheath into the reproducing machine when the coupling element on the end of the sheath is engagably mated with the coupling element on the copier whereby the processing cartridge may be inserted in the copier without deterioration or damage. In a preferred embodiment the two element coupling comprises a male lip around the periphery of the sheath which is engagable with a female coupling collar on the main apparatus and a lever is provided movable within a slot in the sheath actuatable from outside the sheath to urge the cartridge into the processing position.

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Fairport, NY, United States of America

Robert L Kurtz