Twilio Inc.

Robert Hagemann

Timothy S Milliron

Adam Ballai

Jeffrey Gordon Lawson

Tyler Wells

A system and method for providing delegated metric tools within a partially closed communication platform that includes receiving a tag identifier linked to at least a first identified platform interaction in the communication platform; associating the tag identifier with at least one logged event of an account associated with the first identified platform interaction; defining a tracking resource with at least one tag identifier; measuring platform interactions tracked by a tracking resource; and providing access to measured platform interactions through an application.

System and method for tagging and tracking events of an application

System and method for tagging and tracking events of an application platform

A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for entities configured for the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A signaling micro-service request is processed according to the entity configuration. The signaling micro-service request is a request for use the signaling micro-service of the platform system on behalf of the entity. Use of the signaling micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of the signaling micro-service. Entity configuration includes micro-service configuration, and micro-service configuration of the signaling micro-service specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.

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San Francisco, CA, United States of America

Robert Hagemann