Aetna Inc.

Robert E Bates, Iii

Dwayne Kurfirst

In some instances, a user device for determining whether an individual is sick is provided. The user device is configured to obtain a facial image of an individual; obtain an audio file comprising a voice recording of the individual; determine a facial recognition confidence value associated with whether the individual is sick based on inputting the facial image into a facial recognition machine learning dataset that is individualized for the individual; determine a voice recognition confidence value associated with whether the individual is sick based on inputting the audio file into a voice recognition machine learning dataset that is individualized for the individual; determine whether the individual is sick based on the facial recognition confidence value and the voice recognition confidence value; and causing display of a prompt indicating whether the individual is sick.

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Hartford, CT, United States of America

Robert E Bates, Iii