Nortel Networks Corporation

Robert Donald Monroe, Jr

Ta-Ming Chen

Patrick Michael O'Shaughnessey

James L Matlock

William Clyde Prentice Dalrymple

William Clyde Prentis Dalrymple

Method and apparatus for integrated multimedia call control. A unified way to manage incoming calls is provided for users who have both a public switched telephone network (PSTN) telephone and a computer workstation with a multimedia data communications client such as a client specified in International Telecommunication Union (ITU) Standard H.323. Calls from a PSTN phone in the network can be routed either to the user's PSTN telephone or the audio handling portion of the user's multimedia data communications client software. The audio portion of calls from a multimedia data communication client in the network can be routed either to the user's PSTN telephone or to the audio portion of the user's multimedia data communication client. Users can thus control PSTN and multimedia internet telephony calls in a consistent manner.

Method and apparatus for integrated multimedia call control

An integrated telecommunication collaboration system which allows the close integration of desktop computer applications, data communications, and public switched telephone network voice connections. Client software which implements the invention includes a voice agent for establishing telephone sessions, a data agent for establishing associated data sessions, a communications agent which synchronizes the date and voice agents, and an integration agent which integrates the data and voice communications with a computer operating system, and with various applications. The integrated telecommunication collaboration system controls the establishment of harmonized calls by sending and receiving various requests and status messages to and from a server, and another client.

Integrated telecommunication collaboration system

A graphical call status presentation system. A computer implemented method indicates the status of a communication session using graphical user interface elements. The graphical user interface elements are displayed on a toolbar which can be part of a desktop application or the computer operating system. A state persistence agent in conjunction with application-specific macros controls the graphical user interface elements. The system keeps a user informed of the status of various components of a communication session and also prevents the user from trying to activate functions which cannot be used.

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Cary, NC, United States of America

Robert Donald Monroe, Jr