Capital One Services, LLC

Robert Cowell

Diana Mingels

Amandeep Bakshi

Mathias Menasi

Jed Dunn

Jeremy Doll

A computing device may represent dialog for output by a chatbot as a response graph. The graph may consist of nodes and edges, both of which may have attributes. The graph may be linked with another graph. There may be one or more traversal paths through the graph. The computing device may represent each traversal path as a row in a database table. Each column in the table row may correspond to: one or more nodes in the traversal path, a condition value, weight, and/or other filtering condition. A computing device may display a graphical user interface that allows a user to add, edit, and/or delete nodes and/or edges of the graph. The user interface may also allow the user to compare two or more graphs. The user interface may generate visualizations of traversal paths of a response graph.

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Arlington, VA, United States of America

Robert Cowell