At&t Intellectual Property I, LP

Robert B Lasken

Susanne Marie Crockett

William Henry Allen

Nancy Ann Book

Lucy L Murphy

A tangible computer-readable storage medium is encoded with an executable computer program for routing international communications. When executed, the processor performs operations including receiving, from an international gateway via a network node, international communication origination data for an international communication to a customer's communication address. Customer routing instructions are received from the customer via a web server and are stored. The received customer routing instructions are retrieved and a determination is made of a first destination communication address based on the international communication origination data and the retrieved customer routing instructions. The first destination communication address is forwarded to the network node for routing the international communication to the destination communication address.

International origin dependent customized routing of calls to toll-free numbers

A customized routing service platform for routing international communications includes a receiver that receives, from an international gateway via a network node, international communication origination data for an international communication to a customer's communication address. A database server receives customer routing instructions from the customer via a web server. The database server stores the received customer routing instructions. The database server also retrieves stored customer routing instructions, and determines a destination communication address based on the international communication origination data and the retrieved customer routing instructions. A forwarder forwards the destination communication address to the network node for routing the international communication to the destination communication address.

A method and system are provided for implementing a call transfer service over a telephone network, a subscription for the call transfer service being alterable by a call transfer service subscriber, and includes a subscriber graphic user interface through which the subscriber may provide call transfer service information. A telephone network node such as a platform may further be provided, the platform in communication with the subscriber graphic user interface, and including a memory device that stores call transfer service information for use in implementing the call transfer service. The platform further includes a call transfer service controller coupled with the memory device, that communicates with the subscriber graphic user interface, and that receives call transfer service information, and updates the subscriber's call transfer service subscription responsive to information received at the graphic user interface.

Subscriber alterable call transfer service

A method and system are provided for use in billing a toll-free telephone call over a telephone network, the telephone call corresponding to a first toll-free telephone number and initiated by a calling party from an initiating telephone number. In one embodiment, a toll-free telephone call is received at a service node, and routed to a first termination corresponding with the first toll-free telephone number, where the service node remains within the call path of the toll-free telephone call. A first call record is initiated for the toll-free telephone call at the service node, and it is determined at the service node whether the toll-free telephone call is to be connected with a second toll-free telephone number. A second call record is initiated at the service node, where a connection with a second termination corresponding with the second toll-free telephone number has been established. In another embodiment, the toll-free telephone call is received at a service node, and a termination is determined for the toll-free telephone call. The toll-free telephone call is routed by the service node to the termination, where the service node remains within the call path of the toll-free telephone call. The service node initiates a call record for the toll-free telephone call, the call record including an indication to bill the toll-free telephone call to a billing toll-free telephone number different from the first toll-free telephone number.

System and method for billing telephone calls

A menu routing service routes calls made to a customer's toll-free number according to customized routing instructions, including instructions for routing calls originating in a non-domestic country. An international gateway receives a call to the toll-free number and populates a portion of a calling party number field with data indicating that the call originated in a non-domestic country. A network switch receives the call from the gateway based on at least an identification of a carrier associated with the toll-free number. A customized routing service platform receives the call and the non-domestic call origination data from the network switch. The platform determines a destination number based on the non-domestic call origination data and routing instructions received from a web server, accessible by the customer via a packet switched data network. The platform forwards the destination number to the network switch for routing the call to the destination number.

A telephone call is billed that originates in a primary carrier telecommunications network and terminates in a secondary telecommunications carrier network. The call is billed by generating multiple billing records in response to the telephone call, at least one billing record comprising a toll free number administered by the secondary carrier. It is determined whether the toll free number is administered by the secondary carrier; and the billing record including the toll free number administered by the secondary carrier is discarded when it is determined that the toll free number is administered by the secondary carrier. Thus, the primary carrier only bills for a portion of the call that was connected from the caller to the termination point of the primary carrier network.

Growing community of inventors

Schaumburg, IL, United States of America

Robert B Lasken