Nuance Communications, Inc.

Microsoft Technology Licensing, LLC

Robert A Follett

David Ardman

Andrew Matkin

Nirvana Tikku

John B Fisler

Nikos Polis

Bryan A Reif

Alfred Sterphone, Iii

Michael S Gourlay

Matthias Haack

Christopher A Starbird

A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.

Development system and method

A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.

A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.

Omni-channel conversational application development system and method

Growing community of inventors

Mountain Lakes, NJ, United States of America

Robert A Follett