Microsoft Technology Licensing, LLC

Robert A Cape

Jan Thomas Miksovsky

Eric Wayne Doerr

Stephen Cole

Christopher Kevin Brownell

A method and system for providing intelligent advice to a user. An architecture is described wherein trigger points are placed in an application program, and an advice engine invoked by the application when a trigger point is reached. The advice engine obtains information such as a user's application data, and uses the data to test it against a number of conditions for that trigger point. For each condition met, the advice engine retrieves an advice template for providing advice corresponding to the condition, and based on information in the template versus display state information, decides whether to queue the advice for subsequent display to the user. A display process displays the queued advice according to a priority setting maintained in the template.

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Issaquah, WA, United States of America

Robert A Cape