Openstream Inc.

Rishu Kumar

Rajasekhar Tumuluri

Chaitanya Kanchibhotla

Radha Krishna Pisipati

Pruthvi Raj Venkatesh

A computer-implemented method and system for enrichment of responses in a multimodal conversation environment are disclosed. A Question Answer (QA) engine, such as a reinforcement document transformer exploits a document template structure or layout, adapts the information extraction using a domain ontology, stores the enriched contents in a hierarchical form, and learns context and query patterns based on the intent and utterances of one or more queries. The region of enriched content for preparing a response to a given query is expanded or collapsed by navigating upwards or downwards in the hierarchy. The QA engine returns the most relevant answer with the proper context for one or more questions. The responses are provided to the user in one or more modalities.

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Jharkhand, India

Rishu Kumar