Sony Group Corporation

Rinna Kanao

Seiji Muramatsu

Daisuke Inaishi

Takanori Kubota

Genki Okada

Provided is a conference support system that includes a user information acquisition unit that acquires voice information of each of users, and an analysis unit that generates text data of each user statement on the basis of the voice information, wherein the user information acquisition unit acquires classification information of a problem proposal or problem handling assigned by the users to the text data of the user statement, and acquires classification information of a satisfaction level or a problem resolution level assigned by the users to the text data to which the classification information of the problem proposal or the problem handling is assigned.

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TOKYO, Japan

Rinna Kanao