Other

Nuance Communications, Inc.

Rick Castanho

William H Kirtley

Robert Kuszewski

Jeffrey Delaney

David A Page

Gregory Charles Warden

Robert Mathews

Robert J Matthews

A flexible, programmable messaging system and method for associating specific happenings with particular services and users associated with those services is disclosed. The contact means for the users are held in a single database with retrievable historical information regarding the user and/or the service. Users and administrators are defined where the user may exercise a group of predetermine privileges. Users may subscribe and un-subscribe to one or more services. The administrator may exercise more privileges or all the privileges, and the additional privileges will include creating messages related to specific happenings, editing of the billing for the service, editing subscription forms, managing the members of a service and tracking the delivery of message. The presentation pages and the messaging format are arranged using templates with predetermined information and formats that may be programmable. The system is arranged in a client/server arrangement where standard servers can be used. The users administrators, and messaging systems include virtually all forms of communications.

System and method for service specific notification

Apparatus include a communication interface, a trigger interface, computer-readable media encloded subscriber-originated recipient list data, and a user interface. The user interface is configured to display and receive input from, via a computer screen display, plural sets of screen-displayed destination setting selection indicators for individually configuring sets of destination settings for corresponding event types. Each set of destination settings corresponds to a corresponding one of plural selectable event types selectable for causing corresponding triggered messages to be sent including sending the given event-specific message to the corresponding list of recipients. Individual ones of the selectable event types for a given user have corresponding differently configurable sets of destination settings, whereby the given user's selected destination settings for one selected event type cause one event-specific message to be sent to one device of the given user and the given user's selected destination settings for another selected event type cause another event-specific message to be sent to another device of the given user that is different than the one device. Meanwhile, selected ones of the selectable event types for the given user are selected by a user selecting, via the computer screen display, destination selection indicators corresponding to the selected ones of the selectable event types.

Growing community of inventors

Nashua, NH, United States of America

Rick Castanho