Pypestream Inc.

Genesismedia Llc.

Beezag Inc.

Richard Smullen

Joerg Habermeier

Laurent Daniel Alhadeff

Jatin Patel

Jeremy Sterns

Soren Larson

Jeremy Glassenberg

Hans Van De Bruggen

Steven Peter Spencer

Minjun Kim

Matin Kamali

Rahul A Garg

Rahul S Garg

The disclosed systems and methods join a user to a primary communication channel that is associated with an automated human interface module. The automated human interface module includes a plurality of nodes. A message including a text communication is posted by the user and sent to a decision module associated with a plurality of classifiers. The decision module is configured to identify a node that best matches the text communication in accordance with the plurality of classifiers. Each respective classifier produces a respective classifier result thereby producing a plurality of classifier results. Each respective classifier result identifies a respective node of the plurality of nodes best matching the text communication. The plurality of classifier results is collectively considered, and the node best matching the text communication is identified and the text communication is sent to the identified node.

Systems and methods for navigating nodes in channel based chatbots using natural language understanding

Responsive to a search query received from a remote user device, retrieve one or more channel based communication and engagement objects (CBCEO). Each CBCEO comprises a primary communication channel which is associated with an enterprise data source. Each primary communication channel facilitates electronic communication between the respective enterprise data source of the primary communication channel and users. The one or more retrieved CBCEO are integrated into an advertising unit of a data source. The advertising unit is rendered on a display page by the data source to a display of the user device. An enterprise data source is selected via the one or more CBCEO of the rendered advertising unit from the user device and a secure bidirectional conversation is established. The secure bidirectional conversation comprises an exchange of messages between the user device and the enterprise data source through a primary communication channel of the enterprise data source.

Systems and methods for channel based communication and engagement through advertising units

The disclosed systems and methods join a user to a sub-channel within a primary communication channel. A message from the user comprises a user identifier and a text communication. The communication is compared to each tag in each set of tags in a plurality of sets of tags, each set of tags being uniquely associated with (i) a different chatbot in one or more chatbots associated with the sub-channel or (ii) a different node within a plurality of nodes in a chatbot. The communication is routed to a first chatbot in the one or more chatbots, or a first node within the first chatbot, on the basis of being associated with a tag that best matches the communication. A responsive message by the first chatbot within the sub-channel includes the user identifier, thereby facilitating a conversation between the user and an enterprise data source associated with the sub-channel.

Systems and methods for invoking chatbots in a channel based communication system

System and methods are provided for receiving identification information from remote user devices associated with users. The identification information serves to obtain corresponding stored user profiles. Primary communication channels are generated for each user based upon their profiles. Each such primary channel is limited to communication with, and facilitates electronic communication between, a single corresponding enterprise data source, and users. For each respective primary channel in a subset of the primary channels of a first user, a corresponding plurality of sub-channels is generated based upon their profile. Each such plurality of sub-channels forms a corresponding hierarchical tree with the corresponding primary channel as root node and the sub-channels as child nodes. A sub-channel in a hierarchy of sub-channels enables secure bidirectional communication between (i) the remote user device associated with the first user and (ii) the enterprise data source associated with the primary channel of the hierarchy.

Channel based communication and transaction system

Disclosed systems and methods join a user to pre-existing primary communication channels based upon the information obtained from a user profile. Each channel hosts a different plurality of users and facilitates electronic communication between a corresponding enterprise data source and a remote user device associated with the user. The user is joined to one or more sub-channels associated within a primary channel. A message posted by the user is received and comprises a key identifying a sub-channel, an API token identifying the user, and a first communication. In response, an automated human interface module (bot), which includes a node graph to direct one or more states of a conversation, posts a responsive message including the key, the API token, and a second communication. The API token and key route the responsive message to the user device thereby initiating a secure conversation between the user device and an enterprise data source.

System and methods are provided for receiving identification information from remote user devices associated with users. The identification information serves to obtain corresponding stored user profiles. Users are engaged with pre-existing primary communication channels for each user based upon their profiles. Each such primary channel facilitates electronic communication between a corresponding enterprise data source and users. For each respective primary channel in a subset of the primary channels of a first user, a corresponding plurality of sub-channels is generated based upon their profile. A sub-channel enables secure bidirectional communication between (i) the remote user device associated with a first user and (ii) the enterprise data source associated with the primary channel to which the sub-channel is associated.

A computer implemented method and system for creating a virtual community network for incentivized multimedia content viewing is provided. A first viewer receives the multimedia content for viewing on a client device from a server provided in a networked environment. The first viewer refers the multimedia content to one or more second viewers in the networked environment for viewing and further referrals. The server controls access to the multimedia content and confirms viewing of the multimedia content by the first viewer, the second viewers, and nth viewers from further referrals using a random challenge. The server generates response reports based on viewing of the multimedia content. The server credits the first viewer, the second viewers, the nth viewers, etc. with one or more items of value based on referring of the multimedia content, multimedia content view confirmation, and/or registration of the second viewers, the nth viewers, etc, with the server.

Virtual community for incentivized viewing of multimedia content

A computer implemented method and system for dynamically profiling users for incentivized targeting of multimedia content to the users in a networked environment is provided. A server creates an advertiser network comprising advertisers and member websites, and creates a user network of users. The advertisers submit the multimedia content, advertising information, and targeting criteria to the server. The server and one or more publisher websites acquire marketing data from the users for creating dynamic user profiles for the users. The server and/or the publisher websites target the multimedia content to the users based on the created dynamic user profiles. The server and/or a client device of each of the users confirm viewing of the multimedia content using a challenge, random in content. The server and/or the publisher websites compensate the users by crediting the users with items of value based on confirmation of the viewing of the multimedia content.

Networked profiling and multimedia content targeting system

Disclosed herein is a computer implemented method and system for confirming that a viewer viewed multimedia content on a client device. The client device receives the multimedia content from a server and plays the multimedia content on a display screen of the client device. A random challenge is presented to the viewer by overlaying the random challenge on the multimedia content. The random challenge is one or more of random in content, presented at random times during and/or after play of the multimedia content, and presented at random physical locations on the multimedia content. A response for the presented random challenge is invoked from the viewer. The viewer's response confirms that the multimedia content has been viewed by the viewer. A response report is generated based on the viewer's response. The viewer is credited with an item of value, if the response report confirms the multimedia content was viewed by the viewer.

Multimedia content viewing confirmation

A computer implemented method and system is provided for confirming viewing of multimedia content on a client device. A challenge generator generates a challenge stream comprising multiple challenges, random in content. The challenge stream and the multimedia content stream are integrated in real time to generate a challenge in real time. The challenge is random in content and new each time the same multimedia content is played on one or more client devices. The challenge is presented to a viewer at random times during and/or after play of the multimedia content, and/or presented at random physical locations on the multimedia content, by overlaying the challenge on the multimedia content. A response for the presented challenge is invoked from the viewer, based on which a response report is generated. The viewer is credited with an item of value, if the response report confirms that the viewer viewed the multimedia content.

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New York, NY, United States of America

Richard Smullen