Mitel Corporation

Richard Loen

Michael George Langlois

Peter Couse

Duncan Smith

Paul Chehowski

Michael Lahrkamp

An interactive system include a software application and a telephone which function cooperatively to implement a multiplicity of user-invoked features. The telephone set is connected to a computer on which a telephony application program interface application is executed. The telephone set includes a plurality of user-definable function keys in addition to the standard keypad, handset, speaker phone and other standard components. The user-definable function keys are programmable via the computer to implement telephony features or to launch applications on the computer.

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Ottawa, Canada

Richard Loen