Lucent Technologies Inc.

Richard James Brockman

Phillip Michael Sands

Paul Raymond Sand

Richard Grant Sparber

Akhtar Akhteruzzaman

A system and method that enables a calling party to change the content of previously recorded voice mail messages by receiving telephone calls and comparing an incoming caller ID with all caller IDs stored in a database. If the caller ID matches, then the calling party is presented with a menu of options. The menu may include listening to the previous message, deleting the previous message, modifying the previous message and/or recording a new message. A user can change or modify a previously recorded message and determine whether the message has been received by the called party, thus providing a more flexible interface for leaving messages.

System and method to enable the calling party to change the content of previously recorded voice mail messages

Voice mail, email, fax and personal calendar systems are integrated allowing for the automatic updating of voice mail and email responses to received telephone calls and emails indicating that the receiver of the telephone call/email is out of the office, temporarily unavailable, etc. For received telephone calls, a determination is made as to whether the call was received during or outside of normal working hours, and if the person receiving the call is still engaged beyond a previous entered time period for providing an appropriate message to the caller. The determination is also made as to whether the received call is an &ldquo;inside&rdquo; or &ldquo;outside&rdquo; call, e.g., originating within or outside of the office or organization being called, and a predetermined response is provided depending upon where the call originated. In response to an incoming fax, the number of the fax transmitter is stored and used to provide a return fax response with a predetermined message from the calendar server of the person receiving the call. Provision is made for updating the user status at any time and, thus, automatically changing the outgoing voice mail, email or fax message.

Integration of voice mail, email, fax and personal calendar systems to automatically update messages

A system and method that enables a calling party to verify delivery and/or cancel stored facsimiles. This advance is achieved by a voice mail system that receives incoming telephone calls and compares an incoming caller ID with caller ID's stored in conjunction with previous faxes. If a caller ID of the incoming call matches a caller ID in the database, (i.e., the calling party has previously left a fax) then the calling party is presented with a menu of options. The menu may include determining whether the called party has accessed the voice mail system but did not print or delete the fax message, and if the fax has not already been deleted, the calling party may delete the fax.

Growing community of inventors

Naperville, IL, United States of America

Richard James Brockman