Amazon Technologies, Inc.

Richard Du

David Henry

Naveen Bobbili

Jyoti Chhabra

Mark Vincent Mattione

A speech-processing system may provide access to multiple virtual assistants via one or more voice-controlled devices. Each assistant may leverage language processing and language generation features of the speech-processing system, while handling different commands and/or providing access to different back applications. Each assistant may be associated with its own voice and/or speech style, and thus be perceived as having a particular 'personality.' Different assistants may be available for use with a particular voice-controlled device based on time, location, the particular user, etc. In some situations, language processing may be improved by leveraging data such as intent data, grammars, lexicons, entities, etc., associated with assistants available for use with the particular voice-controlled device.

Access to multiple virtual assistants

A speech-processing system may provide access to multiple virtual assistants via one or more voice-controlled devices. Each assistant may leverage language processing and language generation features of the speech-processing system, while handling different commands and/or providing access to different back applications. Each assistant may be associated with its own voice and/or speech style, and thus be perceived as having a particular 'personality.' In some situations, a user may invoke a first assistant, e.g., with a wakeword or button press, and provide a command that the speech-processing system may determine will be better handled by a second assistant. The speech-processing system may thus call on a component to generate plan data describing one or more operations for the speech-processing system to execute to handoff the command to the second assistant and provide the user with indications of which assistant will handle the command.

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Cupertino, CA, United States of America

Richard Du