Dell Products Inc.

Richard C Deck

Scott C Lauffer

James H Leftwich

A system, method, and computer-readable medium for validating the components and configuration of a system, comprising: identifying the system, identifying a set of components installed in the system, associating the system with a set of components installed therein, generating a system model comprised of component models for the set of components in a design configuration, comparing the system model with the system, and displaying the model or an overlay based on the model relative to the system or an image of the system and an indicator that all components are installed properly and the system is in a design configuration or an indicator that a component is installed improperly or the system is not in the design configuration.

System validator

A system, method, and computer-readable medium for servicing a system, comprising: displaying animated content relative to the system; determining a snapshot function has been initiated; sending a request to a user of an augmented reality device with a camera to move the augmented reality device relative to the system; capturing information about components in the system and a configuration of the system; generating a three dimensional (3D) model of the system based on the captured information; and displaying a composite view of the model or an overlay based on the model and animated content related to a component.

Servicing system with snapshot function

A system, method, and computer-readable medium for modeling and diagnosing a system. System identification information captured by an AR system is used to identify the system and one or more of a model of the components of the system or an overlay of the system is retrieved from a repository or generated based on component identification information or component performance data and sent to the AR system. A composite view of the model or overlay relative to a dynamic image or model of the system allows a technician to visualize the system and components and diagnose the operation of the system without opening the system.

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Austin, TX, United States of America

Richard C Deck