Kyndryl, Inc.

Ricardo Ferrareto Jayme

Marco Aurelio Stelmar Netto

Daniel Neves Zanon

Rodrigo Jungi Suzuki

Livia Moreno De Marco Cantieri

Detecting and resolving conversation loops during a meeting is provided. A conversation between a set of participating entities is monitored during the meeting. A visual representation of the conversation is updated within a dashboard when one or more of a first predefined set of triggers are activated based on monitoring the conversation. A conversation loop is detected in the conversation when one or more of a second predefined set of triggers are activated based on monitoring the conversation and updating the visual representation of the conversation within the dashboard. Support materials that provide support for resolving the conversation loop are retrieved from at least one of local sources including a knowledgebase and remote sources including websites. The support materials are displayed in the dashboard along with an input section for the set of participating entities to indicate a consensus for resolving the conversation loop.

Growing community of inventors

Sao Paulo, Brazil

Ricardo Ferrareto Jayme