International Business Machines Corporation

Renuka Sindhgatta Rajan

Sampath Dechu

Bikram Sengupta

Nanjangud C Narendra

Monika Gupta

Karthikeyan Ponnalagu

Prerna Agarwal

Naveen Eravimangalath Purushothaman

Provided is a computer-implemented method, system, and computer program product for process mining asynchronous support conversations using attributed directly follows graphing. A processor may collect a plurality of conversation threads from an asynchronous data stream. The processor may label each utterance of a plurality of utterances from the plurality of conversation threads with an event label. The processor may analyze the event label for each utterance of the plurality of utterances. The processor may generate, based on the analyzing of the event label for each utterance, an attributed directly follows graph (DFG).

Process mining asynchronous support conversation using attributed directly follows graphing

Methods and arrangements for performing a tree-based asset search. An asset model is assimilated. The asset model is transformed into an asset tree search model. An asset search query is accepted and the asset search query is parsed. An asset search is conducted via applying the parsed asset search query to the asset tree model.

Method and apparatus to populate asset variant relationships in repositories

Growing community of inventors

Bengaluru, India

Renuka Sindhgatta Rajan