Avaya Inc.

Renee Krahn

Kurt H Haserodt

William Thomas Walker

Donald E Gillespie

John Meiners

Mehmet Balasaygun

Frank John Boyle

Manish Marwah

Nancy Schmidt

Scott Hendrick

Sung H Moon

Harsh V Mendiratta

Sandra Abramson

William Howard Chriss

Ana Kesselring

Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.

Services versioning

Service-preserving upgrade

A communication system comprises a plurality of communication devices and a feature control module. The plurality of communication devices reside at a plurality of locations associated with a user and are operatively associated with a communication network. The feature control module is configured to identify a location of the user, identify at least one of the communication devices at the plurality of locations, and grant feature control for a communication session to at least one communication device based on the identification of the location of the user.

Systems and methods for granting feature control based on user location

The present invention is directed to load balancing call signaling channels at the times that they are established, the use of variable frequency keep alive mechanisms depending on the state of the call signaling channel, and the establishment of a call signaling channel when resources are available or otherwise based on need.

Efficient load balancing and heartbeat mechanism for telecommunication endpoints

Growing community of inventors

Superior, CO, United States of America

Renee Krahn