Iex Corporation

Performix Research Limited

Raymond McGloin

Cathal McGloin

A performance management system () has a database () with KPI (), Results & Ratings (), and configuration date () tables. Configuration functions () configure the system to the environment and information management functions perform raw data capture and processing. The configuration functions () include a data dictionary function for formulation of calculation rules, and an objective wizard function for configuring objectives. Objectives are associated with individual agents by associating appraisal rating groups and data dictionary items with objectives. The objectives are grouped into objective groups, in turn associated with individual agents.

Performance management system

A host system such as a performance management system uses an integration engine ( ) to automatically capture data from external systems such as a switch. The engine ( ) allows the user to configure it for population of columns in a data container according to simple or advanced filtering mappings. Data is further consolidated according to agents in containers associated with the external systems. Data dictionary rules define how fields for information management function ( ) are generated.

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Dublin, Ireland

Raymond McGloin