International Business Machines Corporation

Raymond Chow

Tushar Patel

Joseph L Chan

Robert S Lam

Arthur Tsang

Chi Hong So

James C Chong

Henry Tang

Jean-Jacques Heler

Jerome D Banks

Christopher M Zychowski

Jean Jacques Heler

Henry Tsang

Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

Problem determination in distributed enterprise applications

A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.

Method, system, and computer program for monitoring performance of applications in a distributed environment

Problem determination in an enterprise computer system in a distributed environment is provided. A user is prompted to select an application server and a search inquiry that identifies transactions by behavior selected from a group of behaviors including a behavior of transactions that have issued more than a threshold number of SQLs and a behavior of transactions that have issued more than a threshold number of methods. There is a search among all active URL strings for web requests and active class names for remote enterprise java bean requests responsive to the search inquiry. The identified URL strings and active enterprise java bean requests are displayed.

A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

Method and system for problem determination in distributed enterprise applications

Problem determination is provided in an enterprise computer system in a distributed environment. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The problem determination also includes receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. Searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information. A method according to the invention includes the steps of receiving from the user an identification of a server as an authoritative server, another server as a comparison server, comparing runtime environment data in the form of one or more of CPU data, server data and Java data between the selected servers, and displaying differences to a user. A method of the invention includes the steps of receiving from the user an identification of a server as an authoritative server, and another server as a comparison server, and providing a list of matching and differing file names. The method may further include the step of receiving from the user a selection of a file, conducting a comparison of the files, and providing a result to the user. A method of the invention includes the steps of assigning a role to each user, and mapping between access to functions and each user role by an access control list, whereby access to functions is limited depending on the assigned role of the user.

Monitoring performance of applications in a distributed environment

A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

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San Ramon, CA, United States of America

Raymond Chow