Adobe, Inc.

[24]7.ai, Inc.

Ravali Devarapalli

Michael Bodell

Matthew Oshry

Konstantin Blank

Rida Khan

Jason Omid Kafil

Wei-ting Hsu

Santiago Pombo

Lam Wing Chan

Maya Christmas Davis

Brian Eriksson

Sandilya Bhamidipati

Di Ni

In implementations of image-based searches for templates, a computing device implements a search system to generate an embedding vector that represents an input digital image using a machine learning model. The search system identifies templates that include a candidate digital image to be replaced by the input digital image based on distances between embedding vector representations of the templates and the embedding vector that represents the input digital image. A template of the templates is determined based on a distance between an embedding vector representation of the candidate digital image included in the template and the embedding vector that represents the input digital image. The search system generates an output digital image for display in a user interface that depicts the template with the candidate digital image replaced by the input digital image.

Image-based searches for templates

A computer-implemented method and an apparatus for facilitating stateless representation of interaction flow states associated with customer interactions includes effecting generation of a first uniform resource locator (URL) indicative of a textual input received from a customer during an online interaction. The first URL is configured to identify a state machine and a state within the state machine for facilitating processing of the textual input. An intention of the customer is predicted from the first URL using the state machine and the state within the state machine. At least one next action is determined based on the predicted intention. A second URL including a response to the textual input is generated. The response is determined based on the at least one next action. The second URL is configured to identify a next interaction state for the online interaction. The response is provisioned to the customer during the online interaction.

Method and apparatus for facilitating stateless representation of interaction flow states

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San Jose, CA, United States of America

Ravali Devarapalli