Gong I.o Ltd.

Raquel Sitman

Omri Allouche

Inbal Horev

Shlomi Medalion

Ortal Ashkenazi

Raz Nussbaum

Igal Grinis

A system and method for generating a multi-label classifier of textual data is presented. The method includes training a plurality of single-label classifiers, wherein each of the plurality of single-label classifiers is trained to classify textual data to a single predefined revenue-based label; and training the multi-label classifier using labeled data output by the plurality of single-label classifiers, wherein the multi-label classifier is trained to classify textual data to a vector including revenue-based labels and their respective classification scores.

System and method for generating a multi-label classifier for textual communications

Methods for generating a categorized, ranked, condensed summary of a transcript of a conversation, involving obtaining a diarized version of the transcript of the conversation, storing textual monologues from the transcript, determining classifications as to the textual monologues based on a classifier algorithm, associating the classifications with the textual monologues, creating textually-modified rephrasings of the textual monologues based on text and classification thereof, storing the textually-modified rephrasings, aggregating the textually-modified rephrasings based on associated clustering and scoring, and transmitting summary information pertaining to the aggregated textually-modified rephrasings to a user device.

Method for summarization and ranking of text of diarized conversations

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Tel Aviv, Israel

Raquel Sitman