Sap Se

Sap Ag

Raphael Thollot

Nicolas Kuchmann-Beauger

Corentin FollenFant

Marie-Aude Aufaure

Jean-Yves Yannick Cras

Embodiments relate to systems and methods employing personalized query expansion to suggest measures and dimensions allowing iterative building of consistent queries over a data warehouse. Embodiments may leverage one or more of: semantics defined in multi-dimensional domain models, user profiles defining preferences, and collaborative usage statistics derived from existing repositories of Business Intelligence (BI) documents (e.g. dashboards, reports). Embodiments may utilize a collaborative co-occurrence value derived from profiles of users or social network information of a user.

Multi-dimensional query expansion employing semantics and usage statistics

A question is received to be answered by a question answering (QA) system. The question may be a business intelligence question that is expressed in a natural language. The question is parsed. The parsed question is matched to a pattern from a number of patterns. A technical query associated with the matched pattern is processed to retrieve data relevant to the question from a number of data sources. The QA system generates an answer to the question based on retrieved data. In one aspect, the QA system generates answers based contextual information.

Context-aware question answering system

Situational recommendations in heterogeneous system environment are described herein. An event is received, where the event represents an interaction between an agent and a first resource from a number of resources available at the heterogeneous system environment. At least one impacted situation of a number of situations is determined based on the event. At least one operator from a number of operators is determined to apply on the at least one impacted situation. The at least one operator updates the at least one impacted situation. Recommendation of a second resource from the number of resources is generated based on the updated situation.

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Raphael Thollot