Servicenow, Inc.

Rao Surapaneni

Jebakumar Mathuram Santhosm Swvigaradoss

Ankit Goel

Rajesh Voleti

Rishabh Verma

Satya Sarika Sunkara

Patrick Casey

Data indicative of one or more user inputs directed to a user interface of a conversation designer tool is received. A conversation design is determined based on the data. The conversation design enables a conversation bot to provide a service using a conversation flow specified at least in part by the conversation design. The conversation design specifies in a first human language at least a portion of a message content to be provided by the conversation bot during an execution of the conversation flow. It is identified that an end-user of the conversation bot prefers to converse in a second human language different from the first human language. The message content of the conversation design in the first human language is dynamically translated for the end-user to the second human language.

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San Jose, CA, United States of America

Rao Surapaneni