International Business Machines Corporation

Ranjith E Raman

John Kurian

Balaji Sankar Kumar

Vishal George Palliyathu

Michael J Iantosca

Embodiments relate to an intelligent computer platform to support a chatbot platform. A semantically enriched document is subjected to natural language processing to generate a cache of tokens, and further classify the tokens, including noun and verb tokens. For each verb token, a corresponding intent is generated, and for each noun token a corresponding entity is generated. A relationship between the generated intents and entities is mapped, and a topology representing the mapped relationship is constructed. A primary verb is identified and assigned as a root node in the topology, and an arrangement of entities related to primary verb are identified and assigned as child nodes related to the root node. The constructed topology is consumed to an AI schema for implementation in the chatbot platform to support real-time communication flow.

Growing community of inventors

Bengaluru, India

Ranjith E Raman