Diebold, Inc.

Diebold Self-service Systems Division of Diebold, Inc.

Randolph C Benore

Mark A DePietro

James Meek

Allan R Bakerink

Daniel S McIntyre

Bartholomew J Frazzitta

Mark D Smith

Daniel C McIntyre

Rodney J Reese

Robert V Artino

Leo J Grosswiller

Shawn Gibson

Donald Neidlinger

Jeffrey M Kalman

Joseph Gagliano

Gram McGeorge

An exemplary system includes an automated banking machine which is operable to conduct transactions including cash dispensing for users responsive to communication with a transaction host. The machine is also operative to provide output signals which drive external displays which are separate from the machine. The machine is operable to receive visual and audio content from one or more broadcast content sources and to store the content in the machine. The content is then output through the external displays. The machine is also operative to receive and store a plurality of advertising messages. The advertising messages are output in a targeted manner to users of the machine.

Banking system operated responsive to data read from data bearing records

A system includes automated banking machines that operate responsive to data read from data bearing records. Transactions can be carried out through communication with local and remote service providers. An automated banking machine is operable to conduct transactions for machine users responsive to data read from user cards and communication with a transaction host. The machine is operable to provide output signals which drive external displays. The machine is operable to receive visual and/or audio content from remote content sources, store data corresponding to the content, and then output the content through the external displays.

Providing service to a customer service center

A banking system includes automated banking machines that operate responsive to data read from data bearing records. Transactions may also be carried out through communication with local and remote service providers. An automated banking machine is operative to conduct transactions including cash dispensing for users, responsive to data read from user cards and communication with a transaction host. The machine is also operative to provide output signals which drive external displays. A machine processor is operative to cause the machine to receive visual and/or audio content from content sources and to store data corresponding to the content. The content is then output through the external displays.

A system operated responsive to data included on data bearing cards enables carrying out transactions between a service provider and a customer. Customers may be located within a vehicle in a drive-through lane adjacent to a building which houses a service provider station. Financial accounts may be assessed charges for items based on data read from cards. The customer and service provider may exchange items through a pneumatic tube conveyor system. Alternatively items may be exchanged through a rotating device which provides for selectively positioning items at delivery stations at different vertical heights. The service provider positions items at a suitable level for exchange with the customer based on the height associated with the user in their vehicle.

In wall rotating device for exchanging items between service provider and drive-through lane customer

A system includes automated banking machines that operate responsive to data read from data bearing records. Transactions may also be carried out through communication with local and remote service providers. An automated banking machine () operative to conduct transactions including cash dispensing for users responsive to data read from user cards and through communication with a transaction host (). The machine is also operative to provide output signals which drive external displays (). A machine processor is operative to cause the machine to receive visual and/or audio content from content sources () and to store data corresponding to the content. The content is then output through the external displays.

An exemplary system includes an automated banking machine () which is operable to conduct transactions including cash dispensing for users responsive to communication with a transaction host (). The machine is also operative to provide output signals which drive external displays () which are separate from the machine. The machine is operable to receive visual and audio content from one or more broadcast content sources () and to store the content in the machine. The content is then output through the external displays. The machine is also operative to receive and store a plurality of advertising messages. The advertising messages are output in a targeted manner to users of the machine.

A banking transaction processing system includes customer stations and at least one server provider station. The customer stations include automated banking machines. Each automated banking machine includes a card reader that reads indicia on user cards corresponding to financial accounts. Each automated banking machine also includes a cash dispenser. Service providers at service provider stations are enabled to communicate with customers at automated banking machines to help carry out transactions. Customers at automated banking machines may also carry out banking transactions without the involvement of service providers. Pneumatic tube transport systems may be used for moving items between local service providers and customers. In some embodiments, computers operating facial image transformation software and vocal sound transformation software enable outputs at customer stations which correspond to facial images and vocal sounds that customers may find more acceptable than those produced by the actual service provider.

Automated banking machine system and method

A banking transaction system includes customer stations and a server provider station. The customer stations include automated banking machines. Each machine includes a cash dispenser and a card reader that reads financial account indicia from user cards. A service provider at the service provider station is able to communicate with a customer at a machine to help carry out a banking transaction. The customer may also carry out a banking transaction without involvement of the service provider. A pneumatic tube transport can move items between a service provider and customers. Computers operating facial image transformation software and vocal sound transformation software allow computer-generated outputs at customer stations of facial images and vocal sounds that customers may find more acceptable than those produced by the actual service provider.

A system for carrying out transactions () includes customer stations () and a service provider station (). The system is operated in a building () or other facility in which a service provider operates the service provider station in a secure room (). Audio and video communications are established between customers at the customer stations and the service provider at the service provider station. Items are exchanged between customers and the service provider through carriers () transmitted through a pneumatic tube system (). A video material presentation device () provides promotional or other video material which is presented on displays at the customer stations. Video material is presented to customers when the customer terminal is not in communication with the service provider terminal. The customer stations are readily installed and configured in the transaction facility to maximize the floor space available for other purposes.

Growing community of inventors

North Canton, OH, United States of America

Randolph C Benore