Servicenow, Inc.

Ramkumar Devanathan

Abhishek Kumar

Aakash Umeshbhai Bhagat

Ganesh Parameshwar Bhat

Atul Gupta

Shruti Jain

Meenakshi Parameswaran

In various embodiments, a process for determining metrics including resource expenditures of a digital service includes discovering a plurality of configuration items of a computing infrastructure. The process includes identifying a subset of the plurality of configuration items utilized to provide a digital service, obtaining a plurality of resource expenditures respectively associated with at least a portion of the plurality of configuration items, and associating a subset of the plurality of resource expenditures with the subset of the plurality of configuration items. The process includes aggregating the subset of the plurality of resource expenditures to generate a metric of the digital service.

Determining metrics including resource expenditures of a digital service

An example embodiment may involve determining, based on a predefined policy, one or more configuration settings, wherein the predefined policy specifies a permitted value of a key within the configuration settings; obtaining, from a cloud-based service provider, an actual value of the key; determining, by applying the predefined policy, that the actual value of the key does not match the permitted value of the key; identifying a remediation for the key that includes determining an updated value of the key, wherein the updated value of the key satisfies the predefined policy; and causing the updated value to be applied to the key in the cloud-based service provider.

Control of cloud infrastructure configuration

Growing community of inventors

Bengaluru, India

Ramkumar Devanathan