Motorola Solutions, Inc.

Ramki Ramakrishnan

Ananth Seetharam

A method and apparatus for a processing of a call in a telecommunication system is provided. Multiple personalization policies are specified by a callee () for a processing of calls. Each personalization policy is based on one or more conditions. Each condition of the multiple personalization policies is evaluated (). A set of actions then is selected based on the evaluation of the conditions, wherein each action in the set of actions corresponds to a personalization policy. A subset of the set of actions then may be presented () to the callee as a set of options, wherein each option corresponds to an action in the subset of the set of actions and wherein an order of the options presented may be based on an algorithms. Thereafter, an option is selected () from a set of options, and the call is processed based on the selected option.

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Bengaluru, India

Ramki Ramakrishnan