Cisco Technology, Inc.

Ramit Kanda

Joshua David Suhr

Jonathan S Leary

Vasudha Venkataraman

Daniel Robert Garrison

Brian Richard Sarbin

Pat Tittiranonda

Nicole Marie Celichowski

Techniques for collecting telemetry data, indicating usage of a computing-based solution hosted in a computing resource network, to ascertain a stage of progression through an experience lifecycle for the computing-based solution, and to generate data for populating lifecycle templates with content for progressing from the stage to which the user account has progressed to the next stage of the experience lifecycle, to include on a user interface for display on a computing device associated with a user account. A software agent executing on a node in the computing resource network may collect the telemetry data to provide to a Software-Defined Networking (SDN) controller disposed in the same network. The SDN controller may transmit the telemetry data to a service provider network, where the data is utilized to determine lifecycle data for generating a user portal to present on the computing device associated with the user account.

Analyzing telemetry data to track progress through an experience lifecycle and provide intelligent lifecycle-based information for computing solutions

Methods are provided in which a computing device obtains telemetry data associated with a network technology used in an enterprise network. The network technology is deployed using one or more assets of the enterprise. The methods further include the computing device determining, for each deployment of the network technology, a progression along an adoption lifecycle of the network technology, based on the telemetry data, generating, based on the progression of each deployment of the network technology, a first action set and an alternative second action set, different from the first action set, for further progression along the adoption lifecycle and providing the first action set and the alternative second action set for the further progression of the network technology along the adoption lifecycle.

System for managing adoption lifecycle of networking and computing equipment

Growing community of inventors

Danville, CA, United States of America

Ramit Kanda