Mitel Networks Corporation

Ramiro Liscano

Thomas A Gray

Christian Szpilfogel

Rushabh Gudka

Kathy Baker

Natalia Balaba

Sonya Fullarton

Tom Gray

Sonya G Fullarton

Jean-Marc Lucien Seguin

Michel Barbeau

Daniel Amyot

Jun Zhao

Gunter Mussbacher

Victor Azondekon

Thiruvengadam Radhakrishnan

Yongseok Choi

Jacques Sincennes

A system for generating user availability information from call control events within a telephone system, comprising an Event Queue for receiving and storing call control events from the telephone system, and an Interpretation Engine for accessing the call control events in the Event Queue and in response updating a running sum for the user based on availability evidence ascribed to the call control events, and generating an indication of user availability based on the running sum.

Availability and location predictor using call processing indications

A communication system comprising at least one ubiquitous sensor for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user's current context for the purpose of event handling, a policy engine for receiving and relating at least one pertinent evidential indicator of the relevance, urgency or importance of an incoming event from a caller to the user's current context and in response selecting a preferred event handling feature, and a delivery agent for executing the preferred event handling feature.

Architecture and implementation for control of context aware call processing with local feature definition

A method for providing location and contact information about a user to a location-based service includes sending a request containing substitutable variables via an Internet portal. The Internet portal replaces the variables, en-route to the message's destination, thus eliminating the need for the location-based service to further query the Internet portal for the data, or for the data to be available to the sender when the message is sent.

Internet appliance proxy protocol to support location-based services

A method and apparatus for defining and validating feature policies in an execution system, such as a communication system. The method includes entering user policies described in a straightforward manner (e.g. using a Web browser and user-understandable language) in such a way that they can be translated into a formal executable language. The user policies are then (translated into an executable feature language such as the IETE's CPL. The user is then either compelled or provided with an option to validate the overall feature set before the overall feature is uploaded to the execution system. If validation is selected, the features are translated from CPL into another format, such as FIAT, from which it is possible to detect common feature specification errors. That FIAT detected errors are then analyzed in a manner that is aware of the expectations and common errors of native users, and interpreted to determine possible errors as errors that are common to na&#xef;ve users.

Interactive conflict resolution for personalized policy-based services

A system for generating user availability information to a subscriber from availability rules set by the user, comprising a shared database (e.g. tuple space), a user interface for setting availability rules with fuzzy indicators of degrees of user availability, and an application level for receiving and posting a request from the subscriber for user availability information to the shared database such that predetermined ones of the availability rules post responses to the shared database, computing from these responses a crisp indication of user availability information, and transmitting the crisp indication of user availability to the subscriber.

Generation of availability indicators from call control policies for presence enabled telephony system

A system for providing role-based Presentity availability information to a Watcher, comprising at least one Presentity User Agent for issuing a request to register a Presentity in at least one of a plurality of roles, and for generating context messages relating to changes in context of the Presentity. At least one Watcher User Agent is provided for issuing a role-based subscription request for the availability information. A Presence Service is provided for maintaining role-based Watcher subscriptions and issuing availability messages in response to generation of the context messages. A Role Manager is provided for (i) receiving each request to register a Presentity in a role and in response managing Presentity registration in that role, and (ii) receiving each role-based subscription request, and in response managing each role-based Watcher subscription to the availability information within the Presence Service.

Role-based presence enabled service for communication system

A communication system comprising one or more ubiquitous sensor(s) for generating awareness data relating to a user, a context engine for receiving and processing the awareness data to determine the user's current context for the purpose of event handling, a policy engine for receiving and relating at least one pertinent evidential indicator of an incoming event from a caller to the user's current context and in response selecting a preferred event handling feature, and a delivery agent for executing the preferred event handling feature.

Context aware call handling system

A method for facilitating communication with a user. The method comprises the steps of: receiving contact information for the user, from a presence service; checking to determine if a particular communication service is supported by the user; checking to determine if the contact address of the user is accessible; launching at least one of an appropriate helper application and objects; and initiating communication with the user through the particular communication service.

System and method for facilitating communication using presence and communication services

A method of selecting a resource for providing a service from a set of resources on a network, using a mobile device. The method includes the steps of sending a set infrared link message by infrared communication from the mobile device, the set infrared link message including a set of network addresses corresponding to the set of resources, and receiving the set infrared link message at the resource. The method also includes the step of determining if the resource is included in the set of resources and sending a set infrared link confirmation message by infrared communication from the resource to the mobile device. The infrared link confirmation message confirms that the resource is included in the set of resources and provides a network address of the resource.

System and method for the selection of electronic services from a set of resources using infrared communication

A system for remote assembly of messages to create a control message includes a shared coordination space for assembly of messages, and a plurality of components for performing predefined actions and for exchanging messages according to a predetermined ontology. The plurality of components includes a first component for directing other ones of the components to publish information on the coordination space and in response gather several distinct pieces of the information and assemble the distinct pieces as a message by which to control the actions of the component. According to a preferred embodiment, the shared coordination space is a tuple space, one of the components is a call control application for controlling a communication switch, and at least one other component is a directory application containing location information.

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Ottawa, Canada

Ramiro Liscano