Oracle International Corporation

Rami Musa

Arin Bhowmick

Min Wu

Kent Olen Swartz

Christopher Patterson

Melinda Uhland

Joseph H Goldberg

David Danielson

Michael John Haire

Kari Mochel

A system and method for facilitating user interaction with a software application. An example method includes displaying a first primary window of an application; providing a user option to select a sub-window of the first primary window, resulting in generation of a detached window corresponding to the sub-window in response thereto; leaving a first user interface control in the first primary window in place of the sub-window, wherein the first user interface control provides a first user option to implement a first action pertaining to the detached window; and including a second user interface control in proximity to the detached window, wherein the second user interface control provides a first user option to implement a second action applicable to the detached window and primary window. The user interface controls may be implemented via headers in the primary window and detached window. Data is automatically synchronized between windows.

Managing display of detachable windows in a GUI computing environment

A method, system, and computer program product for interaction management systems. The method commences upon receiving a first incoming communication pertaining to a first task, and launching a first task-centered context user interface being initially populated with a first screen device selected in response to the type of incoming communication (e.g., a phone call icon, etc.). An agent interacts with the client by responding to the incoming communication. Then, the method receives a second incoming communication pertaining to the same first task; and populates the first task-centered context user interface with a second screen device appropriate for the second incoming communication (e.g., a chat UI, etc.). Additional new incoming events are routed to its corresponding task-centered context (or a new task-centered context is created). Thus, upon receiving a third incoming communication pertaining to a second task (different from the first task), the method launches a second task-centered context user interface.

Task-centered context management

A system and method for facilitating user access to data and software functionality. An example method includes identifying open windows of plural software applications; accessing rules pertaining to one or more behaviors of one or more of the open windows; and using the rules to adjust the one or more behaviors in accordance with a context of each of the open windows. In a more specific embodiment, the one or more behaviors are adjusted via window groupings in accordance with window context, which includes one or more keywords associated with open windows. The example method further includes displaying a search window with a user option to enter a query using keywords. Search results may identify documents that are associated with window groups associated with keywords of the query.

Window grouping and management across applications and devices

An adaptive region system can include an adaptive region module and a display module. The adaptive region module can include a mini region button panel module capable of generating a mini region button panel having multiple mini region buttons, a view panel module capable of generating a view panel having multiple view buttons, and a region panel module capable of generating a region panel having multiple mini regions. The display module can visually display the mini region button panel, the view panel, and the region panel.

Growing community of inventors

San Francisco, CA, United States of America

Rami Musa