Comcast Cable Communications, LLC

Rameshkumar Ayyasamy Jayapal

Manoj Chaudhari

Chris Wendt

Saravanan Muthusamy

Neppoliyan Thangavelu

Naresh Mudupu

Balachandar Gurusamy

Brett Sherman

Raghavendra P Hegde

Sathish Kumar Karunakaran

Babu Thirumalai

Abuthalha Abdul Raheem

Methods and systems related to supporting real time communications are disclosed. In one type of a real time communication session, prior to an offer and acceptance to perform real time communications, a communication channel may be established between a caller device and a callee device. Information related to addresses of the caller and callee devices can be contained in, or pointed to, by a Universal Resource Locators (URLs) for the caller and callee devices. A network computing device may communicate messages relating to establishing and maintaining the communication channel between the caller and callee devices. In a scenario where the network computing device becomes unavailable, another network computing device can use the URLs and other channel information that may be stored in the database, to handle messages.

Establishing and managing connections for real time communications

Methods and systems for modifying/supplementing a message are described. A computing device may receive a message from a user device that is intended for a recipient device. A user of the user device may create a message, such as a voicemail, by interacting with the computing device. The computing device may analyze the message in real-time as the user is interacting with the computing device and send, to the user device, one or more options for modifying/supplementing the message. The user of the user device may select one or more of the options and cause the computing device to modify/supplement the message accordingly.

Methods and systems for supplementing a message

Methods and systems related to supporting real time communications are disclosed. In one type of a real time communication session, prior to an offer and acceptance to perform real time communications, a communication channel may be established between a caller device and a callee device. Information related to addresses of the caller and callee devices can be contained in, or pointed to, by a Universal Resource Locators (URLs) for the caller and callee devices. A network computing device may communicate messages relating to establishing and maintaining the communication channel between the caller and callee devices. In a scenario where the network computing device becomes unavailable, another network computing device can use the URLs and other channel information that may be stored in the database, to handle messages. In one embodiment, messages identify the caller or callee devices, to which each message is directed, using target URLs (caller and callee URLs), which reduces the need to access information related to the intended target.

Growing community of inventors

Mount Laurel, NJ, United States of America

Rameshkumar Ayyasamy Jayapal