Askme Corporation

Nirvaha Corporation

Ramesh Parameswaran

Stephen Eisner

Digvijay S Chauhan

Paul Stanton

Anthony B Small

A database image may be updated with incremental changes without replicating the production database. Each set of changes to the production database are stored in a differencing disk. Two or more identical chains of differencing disks are created. One chain is an active chain, and database clones may be served from the active chain for use by users. After reaching a predetermined length on an inactive chain, the differencing disks on the inactive chain are merged into a single merged differencing disk, and the inactive chain becomes an active chain, from which new database clones may be served to users. The chains may alternate between being inactive and active chains.

Incrementally updated database server database images and database cloning, using windows virtual hard drives and database server backups

An enhanced knowledge management system ('KMS') is provided. The enhanced KMS provides a customizable, person-to-person, knowledge sharing portal that manages concurrent one-on-one conversations between requesters and expert resources. Through the knowledge sharing portal, the KMS provides the automatic capture, organization, and reuse of tacit knowledge, as well as integration with existing systems that manage already documented (explicit) knowledge. Example embodiments provide a Conversation Manager, which manages communication in the form of conversations (question and answer sequences) between users (requesters) and experts (expert resources), and allows system administrators to customize the system. Conversations are organized by subject matter categories and experts are ranked preferably by the system and by users, thereby increasing the likelihood of the KMS providing answers to users' questions. The Conversation Manager, in conjunction with managing these conversations, produces a dynamic knowledge base of knowledge that is searchable by other users. In this manner, the KMS enhances the ability in a multitude of environments to capture previously untapped knowledge and to integrate such knowledge with existing data.

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Bellevue, WA, United States of America

Ramesh Parameswaran