Bank of America Corporation

Ramakanth Bachu

Durga Prasad Kutthumolu

Sakshi Bakshi

Sreekanth Raghuveer Maringanti

Ramaswamy M

Saravana Kumar Pd

Systems, computer program products, and methods are described herein for intelligent exception handling within a distributed network environment. The present disclosure is configured to receive an incidence of a first exception associated with a network interaction; extract information associated with the first exception; determine, via a machine learning (ML) subsystem, a first exception category associated with the first exception based on at least the information associated with the exception; retrieve, from a repository, a first set of actions associated with the first exception category, wherein the first set of actions are configured to resolve the first exception; and in response, execute the first set of actions.

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Telangana, India

Ramakanth Bachu